--- title: Contractors | The Toolbox Team FAQs description: Support for managing contractor setup, inductions, documents, access, and compliance processes within the platform. --- [Skip to content](https://helpdesk.thetoolbox.tech/customer/contractors#main-content) English - Australia Show submenu for translations [![TTT-Footer-Logo](https://helpdesk.thetoolbox.tech/hs-fs/hubfs/TTT-Footer-Logo.png?width=200&height=79&name=TTT-Footer-Logo.png)](https://helpdesk.thetoolbox.tech/customer) - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) Open main navigation Close main navigation - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) - English - Australia Show submenu for translations - [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Contractors](https://helpdesk.thetoolbox.tech/customer/contractors) # Contractors Support for managing contractor setup, inductions, documents, access, and compliance processes within the platform. ## Contractors - [What is the Contractor module?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-the-contractor-module) - [Are there instructions for me on how to use the Contractors module?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/are-there-instructions-for-me-on-how-to-use-the-contractors-module) ## Contractor Setup - [What documents should I be getting from contractors?](https://helpdesk.thetoolbox.tech/customer/what-documents-should-i-be-getting-from-contractors) - [What ‘compliance’ should I be checking with contractors I use onsite?](https://helpdesk.thetoolbox.tech/customer/what-compliance-should-i-be-checking-with-contractors-i-use-onsite) - [How do I create a new Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-do-i-create-a-new-contractor) - [What are the Contractor Required Documents?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-are-the-contractor-required-documents) - [What are the Contractor Induction Documents?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-are-the-contractor-induction-documents) - [What are Contractor Induction Questions?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-are-contractor-induction-questions) - [Can I create my own Induction Questions?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-create-my-own-induction-questions) - [How many Induction Questions can I send the Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-many-induction-questions-can-i-send-the-contractor) - [Can I add extra Required Documents after I create the contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-add-extra-required-documents-after-i-create-the-contractor) - [What is a Principal Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-a-principal-contractor) - [Can I add additional Principal Contractors?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-add-additional-principal-contractors) - [Can I add Contractor Staff to a contractor that I have created?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-add-contractor-staff-to-a-contractor-that-i-have-created) - [Can I upload a required Document on behalf of the Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-upload-a-required-document-on-behalf-of-the-contractor) - [Can I resend a Contractor their Welcome email?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-resend-a-contractor-their-welcome-email) See less ▼ ## Contractor Engagement - [What are Contractor Staff?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-are-contractor-staff) - [Can the Principal Contractor add additional Principal Contractors?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-the-principal-contractor-add-additional-principal-contractors) - [Are there Notifications for the Contractor module?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/are-there-notifications-for-the-contractor-module) - [Are there instructions for Contractors on how to use the Contractors module?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/are-there-instructions-for-contractors-on-how-to-use-the-contractors-module) - [What can I do if my Contractor says they have forgotten their Password?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-can-i-do-if-my-contractor-says-they-have-forgotten-their-password) - [Where do I find the Contractor Login link or URL to give to my Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/where-do-i-find-the-contractor-login-link-or-url-to-give-to-my-contractor) - [What can I do when my Contractor says they cannot login?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-can-i-do-when-my-contractor-says-they-cannot-login) See less ▼ ## Contractor Activation - [Can I Activate a Contractor without them submitting all of the Required Documents?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-activate-a-contractor-without-them-submitting-all-of-the-required-documents) - [What do the different Contractor Status mean?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-do-the-different-contractor-status-mean) - [When can I activate a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/when-can-i-activate-a-contractor) ## Contractor Management - [Do I have to send a Contractor all the Required and Induction Documents in the Template?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/do-i-have-to-send-a-contractor-all-the-required-and-induction-documents-in-the-template) - [How do I see if the Contractor has added their staff?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-do-i-see-if-the-contractor-has-added-their-staff) - [How do I edit a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-do-i-edit-a-contractor) - [What details can I edit for a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-details-can-i-edit-for-a-contractor) - [How do I Archive a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-do-i-archive-a-contractor) - [Can I delete a Principal Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-delete-a-principal-contractor) - [Can I delete a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-delete-a-contractor) - [Can I export Contractor Data?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-export-contractor-data) See less ▼ ## Contractors On Site - [What is the Contractor Sign-In Register?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-the-contractor-sign-in-register) - [What is the Contractor Sign In QR Code?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-the-contractor-sign-in-qr-code) - [Where can I find the Contractor Sign In QR Code?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/where-can-i-find-the-contractor-sign-in-qr-code) - [What is the Contractor Temporary Sign In QR Code?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-the-contractor-temporary-sign-in-qr-code) - [Where can I find the Contractor Temporary Sign In QR Code?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/where-can-i-find-the-contractor-temporary-sign-in-qr-code) - [What if a Contractor turns up on site without being in the Toolbox?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-if-a-contractor-turns-up-on-site-without-being-in-the-toolbox) - [What if a Contractor turns up on site but have not completed the Online Induction but they are in as a Contractor?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-if-a-contractor-turns-up-on-site-but-have-not-completed-the-online-induction-but-they-are-in-as-a-contractor) - [What happens once the Temporary Sign In QR Code is scanned?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-happens-once-the-temporary-sign-in-qr-code-is-scanned) See less ▼ ## Contractors Emergency SMS - [What is an Emergency SMS?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/what-is-an-emergency-sms) - [How do I send an Emergency SMS?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/how-do-i-send-an-emergency-sms) - [Can I test the Emergency SMS?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-test-the-emergency-sms) - [Can I change the wording in an Emergency SMS?](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-change-the-wording-in-an-emergency-sms) - 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