--- title: Can I open a Completed Incident? description: No, once an Incident has been Completed it is not possible to edit or open the Incident to add further details. This is to ensure that when the Incident was signed, the data remains the same. The Toolbox Team are looking at adding an additional section within an Incident to add notes to a Completed Incident --- [Skip to content](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/can-i-open-a-completed-incident-0#main-content) English - Australia Show submenu for translations [![TTT-Footer-Logo](https://helpdesk.thetoolbox.tech/hs-fs/hubfs/TTT-Footer-Logo.png?width=200&height=79&name=TTT-Footer-Logo.png)](https://helpdesk.thetoolbox.tech/customer?hsLang=en-au) - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) Open main navigation Close main navigation - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) - English - Australia Show submenu for translations - [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) How can we help you? - There are no suggestions because the search field is empty. 1. 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