--- title: Why are there Incidents on the Dashboard? description: Incidents that have been recently added or Incidents that have not been actioned will be shown on the Dashboard. Incidents need to be actioned as soon as possible so they can be fully investigated and corrective actions can be put in place to prevent reoccurrences. --- [Skip to content](https://helpdesk.thetoolbox.tech/customer/help.thetoolboxteam.au/knowledge-base/why-are-there-incidents-on-the-dashboard#main-content) English - Australia Show submenu for translations [![TTT-Footer-Logo](https://helpdesk.thetoolbox.tech/hs-fs/hubfs/TTT-Footer-Logo.png?width=200&height=79&name=TTT-Footer-Logo.png)](https://helpdesk.thetoolbox.tech/customer?hsLang=en-au) - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) Open main navigation Close main navigation - [Help Centre](https://helpdesk.thetoolbox.tech/customer) - [Tickets](https://portal.thetoolbox.tech/requests-view) - English - Australia Show submenu for translations - [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) [Submit Support Request](https://share.hsforms.com/15zToO1HFQRGYrjVHGcdx0g4whcp) How can we help you? - There are no suggestions because the search field is empty. 1. [The Toolbox Team FAQs](https://helpdesk.thetoolbox.tech/customer?hsLang=en-au) 2. [Dashboard](https://helpdesk.thetoolbox.tech/customer/dashboard?hsLang=en-au) 3. [Incidents](https://helpdesk.thetoolbox.tech/customer/dashboard?hsLang=en-au#incidents) 16 May 2025 # Why are there Incidents on the Dashboard? Incidents that have been recently added or Incidents that have not been actioned will be shown on the Dashboard. Incidents need to be actioned as soon as possible so they can be fully investigated and corrective actions can be put in place to prevent reoccurrences. - [Our Team](https://helpdesk.thetoolbox.tech/customer/our-team?hsLang=en-au#main-content) - [Employees](https://helpdesk.thetoolbox.tech/customer/our-team?hsLang=en-au#employees) - [Qualifications](https://helpdesk.thetoolbox.tech/customer/our-team?hsLang=en-au#qualifications) - [Training Schedule](https://helpdesk.thetoolbox.tech/customer/our-team?hsLang=en-au#training-schedule) - [Equipment](https://helpdesk.thetoolbox.tech/customer/equipment?hsLang=en-au#main-content) - [Equipment Register](https://helpdesk.thetoolbox.tech/customer/equipment?hsLang=en-au#equipment-register) - [Defect/Damage Register](https://helpdesk.thetoolbox.tech/customer/equipment?hsLang=en-au#defect-damage-register) - [Competency Record](https://helpdesk.thetoolbox.tech/customer/equipment?hsLang=en-au#competency-record) - [Pre-Operation Check](https://helpdesk.thetoolbox.tech/customer/equipment?hsLang=en-au#pre-operation-check) - 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